Privacy Policy

Last updated: August 18, 2026

Moore Done Right (“Moore Done Right,” “MDR,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit mooredoneright.com, request an estimate, contact us, or interact with our advertising and business profiles.

Information we collect

Information you provide

We may collect information that you choose to provide, including:

  • your name, email address, and telephone number;
  • your city, ZIP code, service address, or other project-location information;
  • details about your bathroom or shower remodeling project, preferences, timing, and budget;
  • appointment requests and preferred contact method;
  • messages, photographs, documents, or other information you send to us; and
  • communications submitted through our website, telephone, email, text message, Facebook, Instagram, Messenger, Google Business Profile, or a Meta lead form.

Please do not send sensitive personal information that is not needed for your remodeling inquiry.

Information collected automatically

When you use our website, we and our service providers may automatically collect information such as your device and browser type, operating system, approximate location, IP address, referring page, pages viewed, links or buttons used, visit dates and times, and advertising or campaign information. Cookies, pixels, tags, and similar technologies may be used for these purposes.

Website form submissions may be stored in the website form system and delivered to intended MDR inboxes by email. Meta lead-form submissions may also be stored in Meta business tools. No connected customer relationship management system was verified during this review.

How we use information

We may use information to:

  • respond to questions and estimate requests;
  • determine whether a project is within our service area and scope;
  • schedule consultations and communicate about a potential or active project;
  • prepare estimates, perform contracted services, and provide customer support;
  • operate, secure, troubleshoot, and improve our website and forms;
  • measure website, advertising, and lead performance;
  • prevent fraud, abuse, or security incidents;
  • maintain business and legal records; and
  • comply with law or protect our rights, customers, personnel, and property.

How we disclose information

We may disclose information only as reasonably necessary to:

  • service providers that help us host the website, deliver forms or email, manage customer communications, provide analytics, measure advertising, operate business software, or support our services;
  • manufacturers, installers, subcontractors, or other project participants when needed to evaluate or perform work you request;
  • professional advisers, insurers, government authorities, or other parties when required by law or reasonably necessary to protect legal rights or safety;
  • a successor or buyer in connection with a merger, financing, sale, or transfer of some or all of the business; or
  • another party with your direction or consent.

We do not sell or rent customer or lead contact information. We do not sell Meta lead information. Service providers may process information only for the services they provide to us and under their own applicable terms and privacy obligations.

Analytics, advertising, cookies, and pixels

Our website uses Google Analytics, Google Ads, Google Tag Manager, and Meta business tools such as the Meta Pixel. These tools may use first-party cookies, third-party cookies, pixels, or similar identifiers to measure visits, form activity, advertising results, and audiences. Information may include device and browser details, approximate location, pages viewed, referring sources, and interactions with our website or ads.

Google explains how it uses information from sites that use its services at How Google uses information from sites or apps that use our services. You can manage Google advertising preferences at Google Ads Settings and use the Google Analytics Opt-out Browser Add-on.

Meta explains its practices in the Meta Privacy Policy. You can manage certain Meta advertising preferences through your Facebook or Instagram account settings.

You can also control or delete cookies through your browser. Blocking some cookies or scripts may affect website features or our ability to measure whether a request was submitted successfully.

Some pages may include third-party content or widgets, such as social-sharing controls, review displays, maps, or video. Those providers may receive device, browser, cookie, and interaction information when their content loads or is used.

Calls, email, and text messages

If you contact us or request a consultation, we may respond by telephone, email, or text message using the information you provided. Message frequency varies. Message and data rates may apply. You may ask us to stop nonessential marketing emails or texts at any time. Reply STOP to an applicable marketing text or contact us using the information below. We do not share text-message opt-in consent with third parties for their independent marketing.

Data retention

We retain information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining business and legal records, resolving disputes, enforcing agreements, and protecting security. Retention periods may differ by record type and legal requirement.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain. No website, transmission, or storage system can be guaranteed completely secure.

Your choices and requests

You may ask to access, correct, or delete contact information we maintain about you, subject to legal, security, and recordkeeping exceptions. You may also ask us to stop nonessential marketing communications. To make a request, contact us using the information below. We may need to verify your identity before completing a request.

Children’s privacy

Our website and remodeling services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

External links

Our website may link to websites or services operated by others. Their privacy practices are governed by their own policies, not this policy.

Changes to this policy

We may update this Privacy Policy as our practices or legal requirements change. The updated version will be posted on this page with a revised “Last updated” date.

Contact us

Moore Done Right
Email: admin@mooredoneright.com
Phone: (518) 210-4372